Contact us

To avoid any further delay, please submit your request through a single channel. We will respond as soon as possible.

Before writing to us, you may find the answer straight away in our FAQ — it covers returns, refunds, shipping, sizes and repairs.

For an order-related request, please include your order number (it starts with # and is in your confirmation email) so we can help you faster.

Returns and exchanges are handled by post — see our Returns, exchanges and refunds page for the procedure and the return address.